hatman: HatMan, my alter ego and face on the 'net (Default)
([personal profile] hatman Nov. 8th, 2019 09:31 am)
I was nocturnal and out of stamps. The Post Office was, of course, closed.

Then I remembered Stamps.com lets you print postage online. So much easier! And they gave me $5 in free credit just for signing up. Neat!

Then I looked more closely at my account. It's a $17/month subscription? No way is that worth it. Cancel.

Oops, that function doesn't work in Chrome for some reason.

Fine. I'll use Edge.

Website: Wait! Don't go! We'll give it you the service for only $10/month!

Me: No. I still won't use it enough to make it worthwhile.

Website: Error. You'll have to call to cancel.

Me: Really? *sigh* Fine.

Automated phone system: Don't cancel your account! We'll give it to you for only $5!

Me: Nope. Still not worth it.

Phone: Are you sure? We'll give you the next month free!

Me: Nope. I'd just forget and then you'd charge me for a service I'm not using.

Phone: ... Fine. You win.

Boy, they really give this thing the hard sell. I'm not sure whether to be more annoyed by the number of hoops I had to jump through or amused at the number of times they cut the price just to try to keep me. If you can offer the service for $5, why not just tell people that at the outset? The basic plan isn't even a visible option from the account management screen. You can't go below pro level without attempting to quit the service entirely.

But, hey. I did get the stamp I needed, and a few extras out of it.
.

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