(no subject)

Gave up on hearing back from the Met about that cape. So I wrote a physical letter and dropped it in the mail yesterday. And then, late last night, I got an actual personal response from someone in the customer service department:

Dear Friend of the Museum,

Thank you for contacting the Metropolitan Museum of Art Store.

Thank you for your inquiry as well as your very detailed feedback with regard to the aforementioned product and your various observations with regard to said product.

We have forwarded the entirety of your email to our merchandising department, our store services department, as well as our purchaser for their review and consideration with regard to this matter.

We once again thank you for your feedback as well as the time and consideration you put into your email.

If you have any further questions or concerns please feel free to contact us at any time.

Thank you for supporting The Metropolitan Museum of Art.

(It's signed, but, as this is a public post, I'll leave his name off.)

ETA: Response to my response. That was fast.

Dear Friend of the Museum,



Thank you for your reply I personally did find your feedback most intriguing and will
curiously await any developments from said offices that I forwarded your email to.

If you have any further questions or concerns please feel free to contact us once again at
any time.


Thank you for supporting The Metropolitan Museum of Art.