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I spoke to a FedEx representative today. She told me that I was overcharged $11 because someone had put my package down as 2.1 lbs instead of 2.0, and corrected that. But it was still going to come to something like $70.
I told her I was quoted a lower price and she said she didn't have the authority to change anything else. So I asked to speak to someone who did.
Got the supervisor. She said that the charges were correct. I told her that if I'd known it was going to be so much, I'd have gone to the Post Office and gotten it done for $16. She said that, for the sake of customer satisfaction, she'll post a $50 credit to my account.
I asked about the 2000 mile detour, and she confirmed my guess: They don't have proper sorting facilities in Newark. Memphis is the nearest major hub. It's just the way the system is set up. Which is rediculous (especially given that Newark is the sorting hub for the state of NJ), but telling her that wasn't going to accomplish anything productive.
It was all very polite and civil and I got my credit and the package arrived and the recipient was very happy with it (and was specifically happy with having gotten a real live FedEx box after having seen that movie with Tom Hanks). So, it all worked out. But I'm still going to use the Post Office from now on.
Moving on...
Had a random flashback today to an old RPG session with some friends. (FS rather than D&D, but same general idea.) Thought I'd share for the heck of it. (Although I suspect that about 3 of you will actually get this, and one, maybe two will actually find it funny. Oh well. Such is life.)
GM: You enter the temple and are confronted by a mass of eunuch guards.
Me: Hmm. Are there any windows here?
GM: No. This is the evil wizard's workroom.
Me: Darn. But I'm assuming there are paper screens scattered about the room?
GM: Yes, several.
Me: That'll have to do. ... Okay, then. I'm going to do a flying double kick, hitting one guard with each foot, knocking them into the paper screens.
GM: Okay, sure.
*roll*
Me: Success! I used a dual boot system to send eunuchs crashing through windows!!
I told her I was quoted a lower price and she said she didn't have the authority to change anything else. So I asked to speak to someone who did.
Got the supervisor. She said that the charges were correct. I told her that if I'd known it was going to be so much, I'd have gone to the Post Office and gotten it done for $16. She said that, for the sake of customer satisfaction, she'll post a $50 credit to my account.
I asked about the 2000 mile detour, and she confirmed my guess: They don't have proper sorting facilities in Newark. Memphis is the nearest major hub. It's just the way the system is set up. Which is rediculous (especially given that Newark is the sorting hub for the state of NJ), but telling her that wasn't going to accomplish anything productive.
It was all very polite and civil and I got my credit and the package arrived and the recipient was very happy with it (and was specifically happy with having gotten a real live FedEx box after having seen that movie with Tom Hanks). So, it all worked out. But I'm still going to use the Post Office from now on.
Moving on...
Had a random flashback today to an old RPG session with some friends. (FS rather than D&D, but same general idea.) Thought I'd share for the heck of it. (Although I suspect that about 3 of you will actually get this, and one, maybe two will actually find it funny. Oh well. Such is life.)
GM: You enter the temple and are confronted by a mass of eunuch guards.
Me: Hmm. Are there any windows here?
GM: No. This is the evil wizard's workroom.
Me: Darn. But I'm assuming there are paper screens scattered about the room?
GM: Yes, several.
Me: That'll have to do. ... Okay, then. I'm going to do a flying double kick, hitting one guard with each foot, knocking them into the paper screens.
GM: Okay, sure.
*roll*
Me: Success! I used a dual boot system to send eunuchs crashing through windows!!